Tag: Challenge

  • Effective Listeners #8

    Effective Listeners #8

    Last week I had this communication training for the Tech support (TS or service desk). Why tech support? TS is an important department in the organization. They are the first line to contact client (i.e. colleagues, professional or patients) and they are the image of the organization. I don’t work in the tech support, I…

  • Care for me

    Just Saying: Sometimes I need someone to simply be there. Not to fix anything or do anything in particular, but just to let me feel I am supported and cared about. My Successes: §CoE: It was our Monday ICT briefing, he told me about their “new” way of GLIMS help desk, I spoke up &…